Preorder Shipping Estimates & Updates
:: The following will serve as a dedicated page to follow estimated shipping dates for preorders + updates regarding them. Please note, this is the only place we post updates to preorders etc. - this allows you to freely check all the info in one set place without worrying if an email missed your inbox or worrying if you missed a social media update - we recommend checking this page every Monday to see if any updates have been posted. If you have any questions about a preorder please send us an email so we can help - hello@janeandjo.com ::
Preorder notes + policies: (these are noted in EACH preorders listing under preorder notes within the garments text so that you may view prior to purchasing, we understand it is long and boring, but it is meant to be helpful and informative so you understand our policies prior to placing any order).
- By placing an order for a PRE-ORDER garment you are acknowledging that you understand that the garment is not yet made/ready to ship, and it will ship after production is complete, at the later estimated date below. Please keep in mind the season the garment will arrive in and order your size accordingly with this in mind.
- By placing an order for a PRE-ORDER garment you are acknowledging that you understand that the garment is not yet made/ready to ship, and it will ship after production is complete, at the later estimated date below.
- Preorders are made especially for you in your selected sized. Because of this you are unable to cancel a preorder once the order is placed for any reason per preorder policies noted in each preorder listing. Preorders are able to be returned once received - however, please keep in mind that all returns, credits, adjustments, etc. are processed in the form of a shop gift card only. The only exception to our preorder cancellation policy is if a garments shipping is delayed significantly beyond the ESW (estimated shipping week) in that instance, you may opt to cancel your preorder but the refund will be processed again, as a shop gift card only. You must wait until the estimated shipping week has lapsed before starting a cancellation request to cancel your preorder for a shop gift card, you can find the estimated shipping week of each preorder below, or in the original listings. Please understand we can not make any other exceptions to these policies. Cancellation requests on eligible preorders can be started here http://janejoclothingco.returnscenter.com
- Please note these estimated dates are always listed within the garment listing during the original sale for you to review prior to purchasing.
- Please keep in mind these are only as stated above, estimates. Dates may change slightly or significantly, but we will keep you in the loop along the way! Preorder dates are never guaranteed as all listings note, we attempt to make our best estimate based on current production logs. Delays do/will happen that we simply can not control during the production process, please keep this in mind.
- Please keep in mind during these sales we receive hundreds of orders. It is inevitable that some will receive their orders before others. We can only process a certain number of orders per day - processing includes: quality checking each garment, filling each order, weighing each order after it is packed for it's shipping label, and finally send off to the carrier so it can make it's way to you!
- On occasion we may start shipping a certain style that is in early and need to pause shipping that style because another style that is due out sooner came in a bit later. Our main goal is to stay within our listed times below, and if we can get somethings out sooner we will <3
Below you will find the following info for each preorder so you can easily follow its production status and updates to estimated shipping weeks::
- Garment Style Name
- Date of original sale (OSD)
- Current production status (CPS) - Please keep in mind production takes several weeks to complete, therefore updates to this page will not happen often, only as the garment moves to the next "status".
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CPS KEY: |
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| in production |
currently under fabric printing/milling, sewing, and overall garment construction |
| final inspection + send off to JJ | under quality checks by our manufacturing team // under packing to get ready to ship to us here at JJ |
| in transit to JJ | currently in route to us here at JJ from our international manufacturers - transit time can vary greatly due to current high demand in air freight, covid protocols, and customs delays, typically it takes 5-7 business days to reach us from our manufacturer |
| arrived + quality checks + fulfillment to you |
arrived to us here at JJ // under our own quality checks // and under fulfillment and packing to you! If more then one sale is checked and complete for packing at the same time we will bundle ship like orders per customer to get you as many of your orders as fast as possible, when possible. This is not a guarantee. On occasion we may start shipping a certain style that is in early and need to pause shipping that style because another style that is due out sooner came in a bit later. Our main goal is to stay within our listed times below, and if we can get somethings out sooner we will <3 |
- Original estimated shipping week (OESW) - These estimates are the original estimates that were listed in each preorder on date of sale. Estimated shipping is given a "week" instead of set date, as the number of orders we receive during preorders do take more than one day to ship. Our shipping week starts on Monday and ends on Sunday. Please keep in mind shipping dates are only ESTIMATES as noted in each preorder listing and preorder notes + policies, ship dates are not guaranteed and may alter. Any updates to this original estimate will be noted as a (UESW) - updated estimated shipping week.
- Updated estimated shipping week (UESW) - any updates to the original estimated shipping week will be displayed as an "updated estimated shipping week". These changes to the original shipping week may be because of manufacture production delays, customs clearance delays, and/or carrier transit delays - many of this is unfortunately out of our control and sometimes not foreseen in advance. We will do our very best to make any updates to the original shipping week as soon as possible if one were to occur.
If you have any questions about your preorder please send us an email at hello@janeandjo.com we are happy to help!
CURRENT PREORDERS 2024:
Once the preorder collection has been fulfilled and shipped to customers it will be removed from the list below. If the collection is NOT listed below and you did not receive a ship notice with tracking please send an email to hello@janeandjo.com so we can help! Signing into your shop account on the site can be helpful in locating you're tracking #.
If you have received your fulfillment email with tracking but it has not yet scanned in with the carrier AND it has been more then 4 business days from that notice (M-F) please send an email so we can be of more assistance <3 hello@janeandjo.com
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Annual Thank You Sale Collection House Dress :: Spring Roses, Retro, Daisies, Happy Day Floral, Pretty In Pink Floral, and 4 Florals Bundle
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House Dress :: Mermaids
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Patriotic Collection (Patriotic Planes, American Gingham, 4th Florals, Smiles + Stars
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House Dress :: Tropical Floral + House Dress :: Paradise Floral
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